Terms and Conditions for AIHelpTeam.com
1. Introduction
Welcome to AIHelpTeam.com (“Website”). These Terms and Conditions (“Terms”) govern your use of our website, platform, and related services (collectively, the “Service”). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.
If you do not agree, you must discontinue using the Service immediately. We reserve the right to update these Terms at any time, and it is your responsibility to review them regularly. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
For questions regarding these Terms, please contact us at [email protected].
2. Eligibility
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You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use the Service.
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By registering or using the Service, you represent and warrant that:
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You have the legal capacity to enter into binding agreements.
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You are not barred from using the Service under applicable laws.
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If you act on behalf of a company or entity, you have proper authorization to bind that entity to these Terms.
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3. Account Registration & Responsibilities
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To access certain features, you must create an account.
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You agree to provide accurate, complete, and up-to-date information during registration.
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You are solely responsible for:
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Maintaining the confidentiality of your login credentials.
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All activities conducted under your account.
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You agree to notify us immediately of unauthorized access or suspicious activity.
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We reserve the right to suspend, restrict, or terminate accounts that violate these Terms.
4. Payments, Subscriptions, and Billing
a. Payment Processing
All payments are securely processed through Stripe and other authorized payment gateways (e.g., PayPal, Paystack). By making a purchase, you authorize us and our payment partners to charge your provided payment method. You also agree to abide by the terms and conditions of these third-party processors.
b. Subscription Plans
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Certain Services operate on a subscription model.
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Subscriptions are billed in advance on a recurring basis (monthly, yearly, or as specified).
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Unless canceled, your subscription will automatically renew.
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You can manage or cancel renewals through your dashboard or by contacting [email protected].
c. Payment Information
You agree to provide valid, accurate, and complete billing details including name, billing address, and payment method. Failure to maintain accurate payment information may result in suspension or termination of your account.
d. Refund & Dispute Policy
Because our services are digital and subscription-based, access is granted immediately upon payment. Therefore, all sales are final, except in the following situations:
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Duplicate billing or erroneous charges.
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Non-delivery of purchased services.
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Verified technical issues that prevent normal service use, unresolved within 7 business days after support intervention.
Refund requests must be submitted within 7 days of purchase to info@aihelpteam.com with proof of payment. Approved refunds will be processed back to the original payment method.
Refunds are not provided for:
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Change of mind.
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Failure to use the service.
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Misunderstanding of product features (which are clearly explained in advance).
We encourage customers to contact us before initiating a chargeback. Filing false or unwarranted chargebacks may result in account suspension or permanent termination.
5. Prohibited Uses
You agree not to misuse the Service. Prohibited activities include, but are not limited to:
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Violating local, national, or international laws.
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Exploiting or harming minors.
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Uploading or distributing malware, spam, or harmful content.
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Impersonating others or misrepresenting your identity.
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Reverse engineering, scraping, or attempting unauthorized access to the Service.
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Using the Service to promote fraudulent, abusive, or misleading practices.
6. Intellectual Property
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The Service, including content, logos, features, and software, is owned by AIHelpTeam.com and its licensors.
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You are granted a limited, non-exclusive, non-transferable license to use the Service solely for lawful business purposes.
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You may not copy, modify, distribute, resell, or exploit any part of the Service without our prior written consent.
7. Termination & Suspension
We reserve the right to suspend or terminate your access if:
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You breach these Terms.
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You misuse or abuse the Service.
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We are required to do so by law or regulatory authority.
Upon termination, all rights granted to you under these Terms will cease immediately. Outstanding payment obligations will survive termination.
8. Limitation of Liability
To the maximum extent permitted by law:
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AIHelpTeam.com, its affiliates, and licensors shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits, data, goodwill, or business opportunities.
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Our total liability to you for all claims shall not exceed the total amount paid by you to us in the three (3) months preceding the claim.
9. Disclaimer of Warranties
The Service is provided on an “as is” and “as available” basis. We do not guarantee that the Service will be:
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Uninterrupted, secure, or error-free.
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Compatible with all devices, browsers, or integrations.
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Free from defects or vulnerabilities.
All implied warranties are disclaimed to the fullest extent permitted by law.
10. Indemnification
You agree to defend, indemnify, and hold harmless AIHelpTeam.com, Dilon Solutions LLC, its affiliates, and employees from any claims, damages, liabilities, costs, or expenses (including legal fees) arising out of:
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Your misuse of the Service.
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Your breach of these Terms.
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Your violation of third-party rights.
11. Changes to Terms
We may revise these Terms from time to time. Updates will take effect immediately once posted. It is your responsibility to review the Terms periodically. Continued use of the Service after changes are posted means you accept the new Terms.
12. Governing Law
These Terms shall be governed by and construed under the laws of Wyoming, United States, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delaware, U.S.A.
13. Contact Information
For billing, legal, or support inquiries, contact:
📧 [email protected]
🌐 www.aihelpteam.com